Last updated: [Dec 2025]

At Era Roots Farms, accessible from https://eraroots.com
, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information when you interact with our website:

Personal details such as name, email address, phone number, and shipping address

Billing and payment information (processed securely via third-party payment gateways)

Order details and purchase history

Technical information such as IP address, browser type, device details, and cookies

We collect only information that is necessary to provide our services efficiently.

2. How We Use Your Information

Era Roots Farms uses your information to:

Process and deliver orders across India

Communicate order confirmations, shipping updates, and customer support responses

Improve our website, products, and user experience

Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. Cookies

Our website uses cookies to enhance browsing experience and analyse website performance. Cookies help us understand visitor behaviour and improve functionality.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing of Information

Your information may be shared only with trusted third parties such as:

Payment gateway providers

Courier and logistics partners

Website hosting and technical service providers

These parties are required to maintain the confidentiality and security of your information.

5. Data Security

We implement reasonable security measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. However, no online transmission is completely secure, and absolute security cannot be guaranteed.

6. Your Rights

You have the right to:

Access your personal information

Request correction or deletion of your data

Opt out of promotional communications at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites. Era Roots Farms is not responsible for the privacy practices or content of third-party sites.

8. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and become effective immediately.

We encourage users to review this policy periodically.

9. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Era Roots Farms
📧 Email: support@eraroots.com

🌐 Website: https://eraroots.com